+752 When your internet connection only works 90% of the time, you should only have to pay 90% of the bill, amirite?

by Anonymous 13 years ago

I couldn't agree more! Cell phones too. People constantly ask me "did you get my message?" and I never do!

by Anonymous 13 years ago

Tip from someone who's been in customer service- call and complain every time you have a noticable outage. Every time. That's how you get credits. Most cell phone companies have an allotted amount that any CSR can give you ($5 or $10) in the event of service outage. Don't lie, though; once you're labelled as a person who takes advantage, you're screwed. Every CSR you talk to leaves notes on your account.

by Anonymous 13 years ago

yoour so right im about to hit up that fios

by Anonymous 13 years ago