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I've used ones that do a great job.

They don't want to be liable if the setting for popcorn burns their popcorn. Some people would blame the brand of popcorn.

I still use it and it works great.

Who in the world would want to eat that dirty popcorn? I only use clean kernels to make air popped corn in the microw all you need is a large glass bowl with a cover. cleaner cheaper very healthy.