+115

If a company's phone support constantly says all agents are busy with other customers, the product is probably not very good. amirite?

99%Yeah You Are1%No Way
swiggybabys avatar Brands & Products
Share
0 4
The voters have decided that swiggybaby is right! Vote on the post to say if you agree or disagree.

They would rather spend their money on legalized bribery in DC to make sure they can still make money with shoddy service.

MikewithdeTs avatar MikewithdeT Yeah You Are +8Reply

You guys wait in line at the grocery store, drive thru, doctors office, etc. but can't grasp the concept of waiting in line on the phone.

HolgerSturms avatar HolgerSturm Yeah You Are +4Reply
@HolgerSturm You guys wait in line at the grocery store, drive thru, doctors office, etc. but can't grasp the concept of waiting...

Because waiting in line on the phone is dumb. They should have a system in place to call you back, but they don't because they don't actually want to help you because if there's a problem it costs them money to fix it. It's cheaper for them to hire too few customer service representatives and make them stick to a script than to actually have a customer service department that helps customers.

Or they don't have enough customer care executives, which would suggest they either have a lot of confidence in their product, or don't care enough about their customer's grievances.

Apartlavishnesss avatar Apartlavishness Yeah You Are +3Reply
Please   login   or signup   to leave a comment.