The customer isn't always right. Period, amirite?

The customer is always right means about their preference and opinion on consumer goods, not actually getting everything they want when and how they want it

by Anonymous 2 years ago

Noted

by Anonymous 2 years ago

If businesses always catered to every customer demand, they'd go bankrupt pretty quickly.

by Anonymous 2 years ago

You don't work in retail, because they absolutely do, past things that are illegal to do

by Anonymous 2 years ago

>The beliefs that the customer is always right I think the saying is used more as a euphemism. Same thing with "happy wife, happy life". A disgruntled customer can make your life hell, whether you're the business owner or a worker. ....Same can be said for angry wives.

by Anonymous 2 years ago

I had a boss when I first started working who told me, "The customer isn't always right, but we have to pretend he is."

by Anonymous 2 years ago

Tell me you have never been in a management position without telling me

by Anonymous 2 years ago

OK educate me, I'm willing to learn

by Anonymous 2 years ago

You're misinterpreting the phrase by taking it literally rather than understanding that it is figurative.

by Anonymous 2 years ago

Yeah

by Anonymous 2 years ago

the phrase "the customer is always right" doesn't mean that a business has to cater to every single person's individual need.

by Anonymous 2 years ago

I believe it is well understood that the customer is not always right, it's a rule of thumb as to how businesses should ACT to attract and maintain its customer base.

by Anonymous 2 years ago

I had a good boss tell us that "The customer is always right…" is not the right way of doing things in a business. It's "Customer first."

by Anonymous 2 years ago

In Swedish this saying is "kunden har alltid rätt" and it is even more of a problem when you take into account that it translates into "the customer always *has* the right" and when someone tries to take advantage of this twist. For example, "the customer always has the right *not to pay*". Luckily, this sort of reasoning is usually frowned upon and not very prevalent.

by Anonymous 2 years ago