People aren't obligated to smile and be super bubbly to strangers, amirite?

That's cool. But don't be pissed when idgaf about you if you come at me with a bad attitude. You get back what you put out there.

by Anonymous 1 day ago

Exactly. U give what u get

by Past-Difficulty-5437 1 day ago

I dont want people to care I want them to leave me alone

by Terryzelda 1 day ago

Customer service. Leave me alone. Uhh... how to put this...

by Anonymous 1 day ago

If you wanna be left alone then don't work in customer service

by aldaframi 1 day ago

If you work with customers you aren't going to be left alone and they shouldn't have to deal with whatever negativity you are putting out there.

by Anonymous 1 day ago

then wtf are you in customer service? its a you problem that you exacerbate

by Anonymous 1 day ago

Nice and kind are fine, but I find in healthcare I have to put on a adult voice a lot of the time. Sometimes the customer is wrong. I stay as polite as possible but sometimes the answer isn't what people want to hear. I don't have the bandwidth to coddle them so I rely on my support staff to deal with most customer interactions. Directness isn't rudeness, that's my unpopular opinion. I just want to get you what you need and get you on your way.

by Khalilbahringer 1 day ago

Public service jobs aren't for everyone.

by Anonymous 1 day ago

Well, i guess the question here is what do you expect from others when you treat them with no pleasantries? Try to do better, it'll lift your mood when you initiate graciousness. It really is true.

by Anonymous 1 day ago

Im not gonna treat them badly. But im not gonna go above and beyond. Try living with mental illness

by Terryzelda 1 day ago

Im a doctor. I also live with a mental illness diagnosis. Do I also have permission to not "go above and beyond"? If your mental illness prevents you from doing your job to standard, after you've had the opportunity to treat your mental illness, then I'm sorry, maybe you shouldn't be doing that job. If that's customer service and being friendly is part of the job, then tough.

by Swaniawskiayla 1 day ago

If you don't want to do my brain surgery tofat it's okay we can push it back. Or maybe you can do half now half later!

by Anonymous 1 day ago

I do, many many many most likely more than a dozen, guess what, that doesn't excuse your piss poor behavior. Yeah, I have issues with reacting to people too, but that doesn't mean I outright start drama and fights just because I'm in a workplace or anywhere else in the outside world.

by Anonymous 1 day ago

Hey! Person with mental illness here. Last time I checked having psychiatric problems doesn't excuse being a dick. Being friendly doesn't cost anything

by Any_Emphasis_6377 1 day ago

You're not the only one who has to deal with mental health issues. You don't know if a customer you are working with is dealing with mental health issues, your attitude might be making it worse for them. I have lived with mental illness since I was 14 years old, I have fought my own brain to stay alive more often than not, I am now 50. It's not easy, but if you are going to work with the general public you have to be able to put on a smile and do your job pleasantly. If you can't do that you are only going to make yourself more miserable.

by Anonymous 1 day ago

You don't have to be bubbly, but you can be polite, and do your job. I work in customer service, I'm often quiet, I'm not bubbly or smiley, but I'm polite. I'm struggling with my mental health at the moment too.

by Key_Priority6362 1 day ago

This is me, my face betrays me but I do the best I can and try to speak loud and clear. Repeating myself destroys my souls a little every time lol.

by Khalilbahringer 1 day ago

As someone who also struggles with mental health and has worked customer service, you're in the wrong job if you can't slate face on your bad days. It's totally human not to be able to, it's a big part of why a lot of us don't want to work customer service. But smiling and seeming bubbly is literally part of the job, people do notice when you aren't, and yes, unfortunately, it is on you. I don't blame you one bit for not being able to do it, but the solution to that is to find a way to work jobs that aren't customer facing. If the issue is that you're unskilled, you should look into cleaning, warehouse work or some kind of driving. I went the warehouse route and it's much better. I'm truly sorry that you're struggling, I know it's exhausting. But you can't take a job with the main trait being "you have to smile" and then try to turn it into a societal problem that you're expected to smile. You took the job

by Anonymous 1 day ago

Well of course you're not obligated, but if being bubbly is what's expected from you as an employee (which can depend on where you live, where you work, and who you work for; it's definitely not expected everywhere) then don't be surprised if you get fired or don't get a raise when a coworker does. No-one has to be polite either. Or to dress professionally. Or to follow traffic laws, for that matter. So long as you understand the potential consequences and are okay with them, you do you. But other people aren't obligated to be okay with your bad mood ruining their mood any more than you are obligated to mask your bad mood.

by Much_Protection1513 1 day ago

i genuinely think dressing professionally is stupid and made up

by Anonymous 1 day ago

Theyre children if my mood affects theirs. I dont even know them ffr

by Terryzelda 1 day ago

It's not your mood in and of itself affecting them. It's your behavior. And if it's okay for their behavior to affect you, then why is it not okay for your behavior - whether verbal or nonverbal - to affect them?

by Much_Protection1513 1 day ago

The same could be said for you though couldnt it? You don't know them and if seeing them or giving a slight attitude affects your mood then you're a child. You don't know if they have a mental illness or not either.

by Anonymous 1 day ago

I fight 3 different mental disorders at once every single day. working in customer service You made a mistake.

by Anonymous 1 day ago

At a customer service job.. yeah, you kind of are. You don't need to be "super bubbly" but you do need to be nice to them. Its literally your job.

by Anonymous 1 day ago

On a flipside, as a customer, I get rather uncomfortable or feel a sense of cringe from an overly helpful employee. Especially when a manger is nearby and I hear them, "Go help that person", and I turn around and see them pointing at me. Dude, I was greeted by that employee no more than a minute ago! Even worse if I'm on my phone. So yeah, I don't mind if you're not bubbly or stupidly friendly. I'm not one of those entitled customers who demands to be waited hand and foot like "that manager" wanted. If anything, don't be rude. (Though it does suck that when I say "Don't be rude"; retail will take it that I mean be as stupidly nice to me as possible, even though I didn't even said that.)

by Swiftben 1 day ago

OP it seems like you've got a few issues going on. Perhaps stepping back from customer service will let you relax a bit and work on what's going on with you.

by Anonymous 1 day ago

All jobs are acting jobs. Put on your customer service act, we're not your therapist.

by westgilda 1 day ago

Y'all have mental disorders nowadays

by ChildhoodAmazing 1 day ago

And no one's obligated to respect you due to your disorders

by Anonymous 1 day ago

After a few months in retail, I had increasing self-conscious and was being misread by people. Went on two leaves and then eventually quit. My advice to you, unlike how I handled it, is to take care of your own issues before proceeding with customer service. I meant well...but I was dragging myself along for wayyy longer than necessary. Unfortunately, as my therapist said, "what you give out comes back to you", even if your intentions aren't in any way negative. Also probably why people avoid me.

by Individual_Donut7981 1 day ago

Is this an unpopular opinion?

by Anonymous 1 day ago

Sometimes you have to fake it til you make it. I have major depression disorder with s**cidal ideation (mostly under control with therapy and the right medicine), anxiety with (now under control usually) panic attacks, DDNOS, and ADHD. I am also a bartender and a Paraeducator. If I am snippy, snappy, and unpleasant with every one I am not going to make any money bartending and it is going to be a long shift. If I am at school my special ed kiddos will feed off my energy making that shift long and difficult. I walk in the door and put a smile on my face and put my happy, sassy personality on no matter how miserable of a day I have had or how I feel. 9/10 I don't have to fake it for very long and on the days I do have to fake it the whole shift, so be it. I'm doing my job. I've had people ask me if I am always that happy and I say no, but I put a smile on my face until I feel it. If you can't do that you have no business being customer facing and you need a job where you can be as cranky and maltempered as you want behind the scenes.

by Anonymous 1 day ago

i don't put on a fake smile or act bubbly. i'm just neutral all day every day

by Anonymous 1 day ago

I hope you're not a door greeter at Costco.

by Expensive-Fall7511 1 day ago